Program Objectives - Prospective Students - B.S. Service Management - Academic Programs

Provides a broad based program of liberal, technical and professional studies to prepare graduates for intelligent, effective, self-development in a complex and rapidly changing service oriented society.
Integrates the subjects of human development, business and financial management, and communication and information technology related to management of the service sector.
Applies human relations, management, scientific, and technological principles to the solutions of service sector problems.
Prepares graduates with reading, writing, speaking, listening and computer skills applicable to organizational communication in the service sector.
Applies contemporary communication systems to service management operations and customer practices.
Integrates diverse learning activities, permitting graduates to productively interact with existing and emerging service management systems.
Prepares graduates to be responsible, ethical planners and managers in business organizations, public administration agencies and other societal services.
Focuses upon the globalization of service economies.
Demonstrates effective strategies for working with people throughout their life span in the delivery of services and achievement of customer satisfaction.